Contact Us

Since 2006, CreationWatches.com has been serving customers from around the world with authentic watches. Customer service is our top priority. You can use any of the following contact numbers to reach our customer service department. You may wish to review these pages before contacting us: About Us or Frequent Questions.

If you have any enquiries, please email us at the below addresses or submit using the contact form below and we will get back to you within 12 hours.

General Enquiries: contact@creationwatches.com

Wholesale/Drop Shipping Enquiries: wholesale@creationwatches.com

Phone Numbers



Contact us form

Name*

E-mail Address*

Subject* Please choose a subject. (It will help us serve you better) Watches features (Strap, Dial colour, Movement etc) Shipping Method, Shipping/Delivery Time Other Queries Order Confirmation status Order number Tracking number Tracking status of Shipment/Package Changing of Billing/Shipping address Watches Service centre Order cancellation Order/Package not received Wrong Order/Package received Faulty/Non functional/Broken Order/Package received Watch sent for repair Return request of Order/Package Refund status Other Query/issues

Order No (Optional)

Phone Number (Optional)

Message*

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To ensure that our reply emails get to your inbox, please add contact@creationwatches.com to your email Address Book or Safe List. If you have not received a reply within 12 hours, make sure you do not have any email/spam filters turned on, or that our email did not end up in a "junk email" type folder.